{"id":1428,"date":"2025-05-08T09:58:26","date_gmt":"2025-05-08T09:58:26","guid":{"rendered":"https:\/\/xendy.me\/support\/?p=1428"},"modified":"2025-10-27T18:30:36","modified_gmt":"2025-10-27T18:30:36","slug":"lightspeed-integration","status":"publish","type":"post","link":"https:\/\/support.xendy.me\/en\/lightspeed-integration\/","title":{"rendered":"Connect your Lightspeed webshop with Xendy"},"content":{"rendered":"<div class=\"row\"  id=\"row-1116585778\">\n\n\t<div id=\"col-1311171973\" class=\"col medium-4 small-12 large-4\"  >\n\t\t<div class=\"is-sticky-column\" data-sticky-mode=\"javascript\"><div class=\"is-sticky-column__inner\">\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>Contents<\/h3>\n<div class=\"article-index\" style=\"margin-bottom: 20px;\"><style>\n        .article-index a:hover {\n            text-decoration: underline;\n        }\n    <\/style><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#introduction\">Introduction<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#create-api-credentials-in-lightspeed\">Create API credentials in Lightspeed<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#connect-lightspeed-in-xendy\">Connect Lightspeed in Xendy<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#how-often-is-data-retrieved\">How often is data retrieved?<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#frequently-asked-questions\">Frequently Asked Questions<\/a><\/div><\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1342465986\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2 id=\"introduction\">Introduction<\/h2>\n<p>By connecting Lightspeed to Xendy, customer, order, and product data is automatically synchronized every night. This allows you to create segments based on purchasing behavior and display products directly in your emails.<\/p>\n<h2 id=\"create-api-credentials-in-lightspeed\">Create API credentials in Lightspeed<\/h2>\n<p>Setting up a Lightspeed integration is simple and starts in the back end of your webshop. You can continue by logging in via \u2018https:\/\/services.webshopapp.com\/login\u2019.<\/p>\n<ol>\n<li aria-level=\"1\">In the left menu, choose \u2018<b>Settings<\/b>\u2019 and then \u2018<b>Developers<\/b>\u2019.<\/li>\n<li aria-level=\"1\">Create a new API key, give it a name (e.g. Xendy), and save.<\/li>\n<li aria-level=\"1\">Click on the API key and check the 4 \u2018<b>Read<\/b>\u2019 boxes for customers, orders, products, and store settings.<\/li>\n<li aria-level=\"1\">Activate the API key and copy the API key and API secret.<\/li>\n<\/ol>\n<h2 id=\"connect-lightspeed-in-xendy\">Connect Lightspeed in Xendy<\/h2>\n<p>Once you have created the API keys in Lightspeed, you can easily connect them:<\/p>\n<ol>\n<li aria-level=\"1\">Go to Xendy and choose \u2018<b>Settings<\/b>\u2019 in the left menu, then click \u2018<b>Webshop<\/b>\u2019.<\/li>\n<li aria-level=\"1\">Select \u2018<b>Lightspeed<\/b>\u2019 and paste the API key, API secret, and your webshop URL.<\/li>\n<li aria-level=\"1\">Click \u2018<b>Connect<\/b>\u2019. Xendy will immediately start the first import. You can see the progress in the bottom-left of the dashboard.<\/li>\n<\/ol>\n<h2 id=\"how-often-is-data-retrieved\">How often is data retrieved?<\/h2>\n<p>Xendy retrieves your Lightspeed data once per day during the night. If something goes wrong, you will automatically receive an email notification.<\/p>\n<h2 id=\"frequently-asked-questions\">Frequently Asked Questions<\/h2>\n<div class=\"accordion\">\n\t<div id=\"accordion-1225240257\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1225240257-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-often-is-data-retrieved?\" aria-expanded=\"false\" aria-controls=\"accordion-1225240257-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How often is data retrieved?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1225240257-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1225240257-label\" >\n\t\t\t\n<p>Xendy retrieves your Lightspeed data once per day during the night. If something goes wrong, you will automatically receive an email notification.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1040781270\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1040781270-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-segment-my-lightspeed-customers-in-xendy?\" aria-expanded=\"false\" aria-controls=\"accordion-1040781270-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I segment my Lightspeed customers in Xendy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1040781270-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1040781270-label\" >\n\t\t\t\n<p>With Lightspeed data, you can create highly targeted dynamic segments in Xendy. For example, you can filter by the number of purchases a customer has made, the total order value, or how long it has been since someone last placed an order. You can also select based on specific products or product categories that have or have not been purchased. This allows you to easily target campaigns to customers who ordered recently, loyal buyers with a high order value, or customers who have not been active for some time.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1428","post","type-post","status-publish","format-standard","hentry","category-integrations"],"_links":{"self":[{"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/posts\/1428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/comments?post=1428"}],"version-history":[{"count":7,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/posts\/1428\/revisions"}],"predecessor-version":[{"id":1764,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/posts\/1428\/revisions\/1764"}],"wp:attachment":[{"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/media?parent=1428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/categories?post=1428"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/tags?post=1428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}