{"id":71,"date":"2024-11-22T13:42:36","date_gmt":"2024-11-22T13:42:36","guid":{"rendered":"https:\/\/xendy.me\/create\/?p=71"},"modified":"2025-11-10T19:10:28","modified_gmt":"2025-11-10T19:10:28","slug":"switch-from-mailblue-to-xendy","status":"publish","type":"post","link":"https:\/\/support.xendy.me\/en\/switch-from-mailblue-to-xendy\/","title":{"rendered":"Switch from Mailblue to Xendy &#8211; Onboarding guide"},"content":{"rendered":"<div class=\"row\"  id=\"row-1313180923\">\n\n\t<div id=\"col-1965429697\" class=\"col medium-4 small-12 large-4\"  >\n\t\t<div class=\"is-sticky-column\" data-sticky-mode=\"javascript\"><div class=\"is-sticky-column__inner\">\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3>Table of contents<\/h3>\n<div class=\"article-index\" style=\"margin-bottom: 20px;\"><style>\n        .article-index a:hover {\n            text-decoration: underline;\n        }\n    <\/style><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#introduction\">Introduction<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#preparing-for-the-switch\">Preparing for the switch<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#exporting-contacts-from-mailblue\">Exporting contacts from Mailblue<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#importing-contacts-into-xendy\">Importing contacts into Xendy<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#recreating-campaigns-and-automations-in-xendy\">Recreating campaigns and automations in Xendy<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#verifying-your-domain-in-xendy\">Verifying your domain in Xendy<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#sending-your-first-email-with-xendy\">Sending your first email with Xendy<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#knowledge-base-your-migration-companion\">Knowledge base: your migration companion<\/a><\/div><div style=\"font-weight: 500; font-size: 12px;\"><a href=\"#frequently-asked-questions\">Frequently asked questions<\/a><\/div><\/div>\n\t<div id=\"gap-362864545\" class=\"gap-element clearfix hide-for-medium\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-362864545 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1797817187\" class=\"text hide-for-medium\">\n\t\t\n<h4>Free switching service<\/h4>\n\t\t\t<\/div>\n\t\n\t<div id=\"text-3397289575\" class=\"text hide-for-medium\">\n\t\t\n<p>Some things are best solved with a quick call \u2013 feel free to schedule a hands-on appointment at a time that works for you.<\/p>\n\t\t\n<style>\n#text-3397289575 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/calendly.com\/xendy\/mailblue-switching-service\" target=\"_blank\" class=\"button primary lowercase is-gloss hide-for-medium\" rel=\"noopener nofollow\" style=\"border-radius:99px;\">\n\t\t<span>Schedule appointment<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1341838009\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2 id=\"introduction\">Introduction<\/h2>\n<p>Xendy is a simpler alternative to Mailblue, with low and clear pricing, and support included. You still get the key features you need \u2014 like automations, form integrations, and contact management \u2014 but without the complexity. We\u2019ll help you switch in just 30 minutes.<\/p>\n<h3 class=\"\" data-start=\"3164\" data-end=\"3225\">From Mailblue to Xendy: Same power, more freedom<\/h3>\n<p class=\"\" data-start=\"3226\" data-end=\"3408\">Mailblue is a local reseller of ActiveCampaign \u2014 which means high monthly fees and a lot of features you may not need. Xendy gives you everything you do need \u2014 and nothing you don\u2019t.<\/p>\n<p class=\"\" data-start=\"3410\" data-end=\"3610\"><strong data-start=\"3410\" data-end=\"3453\">Lower monthly cost, with all essentials <\/strong>&#8211; Send emails to 500 contacts for free. Want more? Try Xendy Pro free for 14 days. Then upgrade from just \u20ac9\/month. No long-term contracts or complex tiers.<\/p>\n<p class=\"\" data-start=\"3612\" data-end=\"3804\"><strong data-start=\"3612\" data-end=\"3652\">Focused tools for growing businesses <\/strong>&#8211; Xendy covers your needs \u2014 from email campaigns and automations to ecommerce integrations \u2014 in a streamlined European platform that doesn\u2019t overwhelm.<\/p>\n<p class=\"\" data-start=\"3806\" data-end=\"3959\"><strong data-start=\"3806\" data-end=\"3841\">Personal support, no extra cost <\/strong>&#8211; Need help with a form, a segment, or an automation? Our team is here to help \u2014 directly, and included in your plan.<\/p>\n<p class=\"\" data-start=\"3961\" data-end=\"4095\"><strong data-start=\"3961\" data-end=\"3987\">We\u2019ll handle your move <\/strong>&#8211; Book a free 30-minute onboarding call and we\u2019ll transfer your setup from Mailblue \u2014 fast and hassle-free.<\/p>\n<h2 id=\"preparing-for-the-switch\">Preparing for the switch<\/h2>\n<p>Before migrating from Mailblue to Xendy, a little preparation can make the process smooth and efficient. Follow this checklist to ensure you\u2019re ready to start the transition.<\/p>\n<h3>1. Gather your account information<\/h3>\n<ul>\n<li>Ensure you have access to your Mailblue account credentials.<\/li>\n<li>Confirm you have admin privileges to export audience data and access other settings.<\/li>\n<\/ul>\n<h3>2. Review your Mailblue data<\/h3>\n<p>Take stock of what you want to migrate:<\/p>\n<ul>\n<li><strong>Contacts:<\/strong> export active subscribers only to avoid importing unsubscribed or outdated data.<\/li>\n<li><strong>Templates:<\/strong> identify the email templates you want to recreate in Xendy.<\/li>\n<li><strong>Campaign insights:<\/strong> note performance data for reference when setting up new campaigns.<\/li>\n<\/ul>\n<h3>3. Clean up your contact list<\/h3>\n<p>A clean database ensures better deliverability and engagement:<\/p>\n<ul>\n<li>Remove invalid email addresses, duplicates, and unsubscribed contacts.<\/li>\n<li>Segment your audience to maintain organized groups during the import process.<\/li>\n<\/ul>\n<h3>4. Decide which automations to recreate<\/h3>\n<p>If you\u2019re using Mailblue for automated workflows (e.g., welcome emails, abandoned cart reminders), list the workflows you\u2019ll recreate in Xendy.<\/p>\n<ul>\n<li>Note triggers, timing, and email content for each automation.<\/li>\n<\/ul>\n<h3>5. Prepare for domain verification<\/h3>\n<p>To send emails from your domain with Xendy, ensure you have access to your domain\u2019s DNS settings.<\/p>\n<ul>\n<li>Familiarize yourself with your domain host\u2019s process for adding DNS records (e.g., GoDaddy, Namecheap).<\/li>\n<li>Xendy will provide DNS records during the setup process.<\/li>\n<\/ul>\n<p>With these preparations in place, you\u2019re ready to begin the migration. In the next section, we\u2019ll walk you through <strong>exporting contacts from Mailblue.<\/strong><\/p>\n<h2 id=\"exporting-contacts-from-mailblue\">Exporting contacts from Mailblue<\/h2>\n<p>If you\u2019re switching from Mailblue to Xendy, exporting your contacts is a straightforward process. Follow these steps to download your audience data:<\/p>\n<h3>1. Log in to your Mailblue account<\/h3>\n<ul>\n<li>Navigate to <a href=\"https:\/\/www.mailblue.nl\" target=\"_blank\" rel=\"nofollow noopener\"><strong>Mailblue.nl<\/strong><\/a> and log in using your credentials.<\/li>\n<\/ul>\n<h3>2. Access the contacts section<\/h3>\n<ol>\n<li>In the top navigation menu, click on <strong>\u201cContactpersonen\u201d<\/strong> (Contacts).<\/li>\n<li>Use filters or the search bar to select the list or group of contacts you want to export.<\/li>\n<\/ol>\n<h3>3. Export the contact list<\/h3>\n<ol>\n<li>Click the <strong>\u201cMeer acties\u201d<\/strong> (More Actions) dropdown menu.<\/li>\n<li>Select <strong>\u201cExporteren\u201d<\/strong> (Export).<\/li>\n<li>Choose the format for the export (e.g., CSV).<\/li>\n<\/ol>\n<h3>4. Download the file<\/h3>\n<ul>\n<li>Once Mailblue processes your request, you\u2019ll receive a notification with a link to download your contacts.<\/li>\n<li>Save the CSV file to your computer for easy access when importing into Xendy.<\/li>\n<\/ul>\n<h3>5. Review and clean the file<\/h3>\n<p>Before importing your data into Xendy, review the exported file:<\/p>\n<ul>\n<li><strong>Check for errors:<\/strong> ensure email addresses are valid and formatted correctly.<\/li>\n<li><strong>remove unnecessary data:<\/strong> delete unsubscribed or bounced contacts for a clean import.<\/li>\n<li><strong>Organize fields:<\/strong> make sure fields like name, email, and any custom data are correctly labeled for smooth mapping in Xendy.<\/li>\n<\/ul>\n<p>With your contacts successfully exported, you\u2019re ready to import them into Xendy and begin setting up your campaigns.<\/p>\n<h2 id=\"importing-contacts-into-xendy\">Importing contacts into Xendy<\/h2>\n<p>Now that you\u2019ve exported your contacts from Mailblue, it\u2019s time to import them into Xendy. This process is quick and straightforward, ensuring your audience is ready for your next campaign.<\/p>\n<h3>1. Log in to your Xendy account<\/h3>\n<ul>\n<li>Go to <a href=\"http:\/\/support.xendy.me\" target=\"_new\" rel=\"noopener\"><strong>Xendy.me<\/strong><\/a> and log in with your credentials.<\/li>\n<li>Navigate to the <strong>dashboard<\/strong> to access your account.<\/li>\n<\/ul>\n<h3>2. Access the contacts section<\/h3>\n<ol>\n<li>In the left-hand menu, select <strong>\u201cAll contacts.\u201d<\/strong><\/li>\n<li>Click <strong>\u201cAdd contacts\u201d<\/strong> in the top-right corner.<\/li>\n<\/ol>\n<h3>3. Upload your Mailblue file<\/h3>\n<ol>\n<li>Select the option to <strong>\u201cUpload a CSV or Excel File.\u201d<\/strong><\/li>\n<li>Drag and drop the file you exported from Mailblue, or click to select the file from your computer.<\/li>\n<\/ol>\n<h3>4. Map your fields<\/h3>\n<ul>\n<li>Xendy will prompt you to match the columns in your CSV file (e.g., email address, name) to the appropriate fields in Xendy\u2019s database.<\/li>\n<li>Ensure each field is correctly mapped to avoid errors.<\/li>\n<li>Click <strong>\u201cConfirm mapping\u201d<\/strong> when done.<\/li>\n<\/ul>\n<h3>5. Import your contacts<\/h3>\n<ul>\n<li>Once the mapping is confirmed, click <strong>\u201cImport contacts\u201d<\/strong> to begin the upload.<\/li>\n<li>Xendy will process your data and notify you when the import is complete.<\/li>\n<\/ul>\n<h3>6. Verify your imported contacts<\/h3>\n<ul>\n<li>After the import is complete, review the contact list in Xendy to ensure:\n<ul>\n<li>All data has been imported correctly.<\/li>\n<li>Fields like names, emails, and segments are accurate.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>7. Organize your contacts<\/h3>\n<p>Use Xendy\u2019s segmentation features to organize your audience:<\/p>\n<ul>\n<li><strong>Create segments:<\/strong> group contacts based on purchase behavior, demographics, or engagement.<\/li>\n<li><strong>Dynamic segments:<\/strong> automatically update segments based on predefined rules.<\/li>\n<\/ul>\n<h3>Tips for a successful import<\/h3>\n<ul>\n<li><strong>Remove duplicates:<\/strong> check for any duplicate entries that might have been included in your Mailblue export.<\/li>\n<li><strong>Add missing fields:<\/strong> if you notice missing data (e.g., customer names), you can manually update these contacts in Xendy.<\/li>\n<li><strong>Check contact status:<\/strong> ensure only active subscribers are added to avoid emailing inactive or unsubscribed users.<\/li>\n<\/ul>\n<p>With your contacts successfully imported, you\u2019re ready to recreate your campaigns and workflows in Xendy. In the next section, we\u2019ll guide you through <strong>rebuilding your email campaigns and automations in Xendy<\/strong> for a seamless transition.<\/p>\n<h2 id=\"recreating-campaigns-and-automations-in-xendy\">Recreating campaigns and automations in Xendy<\/h2>\n<p>After importing your contacts, the next step is to set up your email campaigns and automations in Xendy. This ensures you can continue your marketing efforts seamlessly.<\/p>\n<h3>1. Rebuilding email campaigns<\/h3>\n<h4><strong>Start with templates or build from scratch<\/strong><\/h4>\n<ul>\n<li>Navigate to <strong>\u201cCreate your first email\u201d<\/strong> in the left-hand menu.<\/li>\n<li>Choose one of the following options:\n<ul>\n<li><strong>New email:<\/strong> use Xendy\u2019s drag-and-drop editor to create an email from a blank canvas.<\/li>\n<li><strong>Template:<\/strong> select a pre-designed template and customize it to match your branding.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><strong>Tips for recreating campaigns<\/strong><\/h4>\n<ul>\n<li>Reference your Mailblue emails for consistency in design and messaging.<\/li>\n<li>Use Xendy\u2019s editor to:\n<ul>\n<li>Add images, text blocks, and buttons.<\/li>\n<li>Personalize with dynamic fields (e.g., first name, purchase history).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>2. Recreating email automations<\/h3>\n<h4><strong>Identify key workflows<\/strong><\/h4>\n<ul>\n<li>Review the automations you used in Mailblue, such as:\n<ul>\n<li>Welcome email sequences.<\/li>\n<li>Abandoned cart reminders.<\/li>\n<li>Customer reactivation campaigns.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><strong>How to set up automations in Xendy<\/strong><\/h4>\n<ol>\n<li>Go to <strong>\u201cEmail automations\u201d<\/strong> in the left-hand menu.<\/li>\n<li>Click <strong>\u201cNew automation\u201d<\/strong> to start creating a workflow.<\/li>\n<li>Define the target audience using dynamic segments (e.g., new subscribers, customers with abandoned carts).<\/li>\n<li>Add steps to your workflow:\n<ul>\n<li><strong>Email 1:<\/strong> set up the initial email.<\/li>\n<li><strong>Delays:<\/strong> add timing between emails (e.g., send the next email after 2 days).<\/li>\n<li><strong>Additional emails:<\/strong> add follow-ups to keep the workflow engaging.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h3>3. Testing your campaigns and automations<\/h3>\n<ul>\n<li><strong>Preview emails:<\/strong> use Xendy\u2019s preview feature to ensure emails look great on desktop and mobile.<\/li>\n<li><strong>Test automations:<\/strong> add a test contact to your workflow to verify triggers, timing, and email content.<\/li>\n<\/ul>\n<h3>4. Activating campaigns and automations<\/h3>\n<ul>\n<li>Once you\u2019re satisfied with the setup, click <strong>\u201cActivate\u201d<\/strong> to launch your workflows and campaigns.<\/li>\n<li>Monitor performance using Xendy\u2019s real-time analytics.<\/li>\n<\/ul>\n<h3>5. Enhancing your campaigns with Xendy\u2019s features<\/h3>\n<ul>\n<li><strong>Customizable themes:<\/strong> set global styles for headings, body text, and buttons to save time and maintain brand consistency.<\/li>\n<li><strong>Survey blocks:<\/strong> add feedback surveys to emails for insights into customer satisfaction.<\/li>\n<li><strong>Abandoned cart blocks:<\/strong> include dynamic product recommendations in abandoned cart emails.<\/li>\n<\/ul>\n<h3>Tips for a seamless transition<\/h3>\n<ul>\n<li>Recreate high-performing campaigns first to ensure continuity.<\/li>\n<li>Use Xendy\u2019s dynamic segmentation to fine-tune targeting for automations.<\/li>\n<li>Take advantage of Xendy\u2019s advanced analytics to optimize future campaigns.<\/li>\n<\/ul>\n<p>With your campaigns and automations rebuilt, you\u2019re fully set up in Xendy. In the next section, we\u2019ll discuss <strong>verifying your domain<\/strong> to ensure successful email delivery.<\/p>\n<h2 id=\"verifying-your-domain-in-xendy\">Verifying your domain in Xendy<\/h2>\n<p>Before sending emails from Xendy, you need to verify your domain. This step ensures that your emails are delivered reliably and appear professional, using your own domain (e.g., <a rel=\"noopener\">info@yourcompany.com<\/a>).<\/p>\n<h3>1. Why domain verification is important<\/h3>\n<ul>\n<li><strong>Improved deliverability:<\/strong> ensures emails reach your audience\u2019s inbox instead of the spam folder.<\/li>\n<li><strong>Professional appearance:<\/strong> emails are sent from your domain, building trust with recipients.<\/li>\n<li><strong>Compliance:<\/strong> verifies that you own the domain, preventing unauthorized use.<\/li>\n<\/ul>\n<h3>2. Steps to verify your domain<\/h3>\n<p>Follow these simple steps to complete domain verification in Xendy:<\/p>\n<h4><strong>Step 1: link your domain<\/strong><\/h4>\n<ol>\n<li>In the left-hand menu, select <strong>\u201cLink your domain to Xendy.\u201d<\/strong><\/li>\n<li>Enter the domain name you want to verify (e.g., yourcompany.com).<\/li>\n<li>Click <strong>\u201cVerify.\u201d<\/strong><\/li>\n<\/ol>\n<h4><strong>Step 2: add DNS records<\/strong><\/h4>\n<p>After clicking <strong>\u201cVerify,\u201d<\/strong> Xendy will display the DNS records you need to add. These typically include:<\/p>\n<ul>\n<li><strong>3 CNAME records<\/strong><\/li>\n<li><strong>1 MX record<\/strong><\/li>\n<li><strong>1 SPF record<\/strong><\/li>\n<li><strong>1 DMARC record<\/strong><\/li>\n<\/ul>\n<p>Access your domain provider\u2019s settings (e.g., GoDaddy, Namecheap, or Cloudflare) and add these records to the DNS settings.<\/p>\n<h4><strong>Step 3: re-verify in Xendy<\/strong><\/h4>\n<ol>\n<li>Return to Xendy after adding the DNS records.<\/li>\n<li>Click <strong>\u201cVerify\u201d<\/strong> again.<\/li>\n<li>If everything is configured correctly, a green success message will appear, confirming that your domain is verified.<\/li>\n<\/ol>\n<h3>3. Troubleshooting domain verification<\/h3>\n<p>If your domain fails to verify:<\/p>\n<ul>\n<li>Double-check the DNS records to ensure they match the ones provided by Xendy.<\/li>\n<li>Ensure DNS changes have propagated (this can take up to 24 hours).<\/li>\n<li>Contact your domain provider for assistance with adding DNS records.<\/li>\n<\/ul>\n<h3>4. What\u2019s next?<\/h3>\n<p>With your domain verified, you\u2019re ready to send emails from your custom domain confidently. In the next section, we\u2019ll guide you through <strong>sending your first email with Xendy<\/strong> to complete the migration process.<\/p>\n<h2 id=\"sending-your-first-email-with-xendy\">Sending your first email with Xendy<\/h2>\n<p>With your domain verified and contacts imported, you\u2019re ready to send your first email. Xendy makes this process simple and intuitive, whether you\u2019re starting from scratch or using a template.<\/p>\n<h3>1. Navigate to \u201ccreate your first email\u201d<\/h3>\n<ul>\n<li>In the left-hand menu, select <strong>\u201cCreate Your First Email.\u201d<\/strong><\/li>\n<li>Click <strong>\u201cNew Concept\u201d<\/strong> to begin.<\/li>\n<\/ul>\n<h3>2. Choose how to build your email<\/h3>\n<h4><strong>Option 1: new email<\/strong><\/h4>\n<ul>\n<li>Start with a blank canvas.<\/li>\n<li>Use Xendy\u2019s drag-and-drop editor to add and customize:\n<ul>\n<li>text blocks.<\/li>\n<li>images or logos.<\/li>\n<li>buttons and CTAs.<\/li>\n<li>dynamic content blocks for personalized emails.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><strong>Option 2: template<\/strong><\/h4>\n<ul>\n<li>Select a pre-designed template from Xendy\u2019s library.<\/li>\n<li>Customize the template to match your branding:\n<ul>\n<li>Edit colors, fonts, and styles.<\/li>\n<li>Update placeholder text and images with your own content.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>3. Add your content<\/h3>\n<ul>\n<li><strong>Subject line:<\/strong> write an engaging subject line that grabs attention.<\/li>\n<li><strong>Body content:<\/strong> use concise, clear messaging that resonates with your audience.<\/li>\n<li><strong>Call-to-action (CTA):<\/strong> include actionable buttons or links to drive engagement (e.g., \u201cShop Now,\u201d \u201cLearn More\u201d).<\/li>\n<\/ul>\n<h3>4. Preview and test your email<\/h3>\n<ul>\n<li>Click <strong>\u201cPreview\u201d<\/strong> to check how your email looks on desktop and mobile devices.<\/li>\n<li>Use the <strong>\u201cSend test email\u201d<\/strong> feature to send a sample email to yourself or your team for final review.<\/li>\n<\/ul>\n<h3>5. Send or schedule your email<\/h3>\n<h4><strong>Option 1: send immediately<\/strong><\/h4>\n<ul>\n<li>If you\u2019re ready to send, click the dropdown arrow in the top-right corner.<\/li>\n<li>Select <strong>\u201cSend immediately.\u201d<\/strong><\/li>\n<\/ul>\n<h4><strong>Option 2: schedule for later<\/strong><\/h4>\n<ul>\n<li>If you want to send your email at a specific time, select <strong>\u201cSchedule for later.\u201d<\/strong><\/li>\n<li>Choose the desired date and time, then click <strong>\u201cSchedule email.\u201d<\/strong><\/li>\n<\/ul>\n<h3>6. Track performance<\/h3>\n<p>Once your email is sent, monitor its performance under <strong>\u201cSent\u201d<\/strong> in the left-hand menu.<\/p>\n<ul>\n<li>View key metrics like open rates, click-through rates, and conversions.<\/li>\n<li>Use these insights to refine future campaigns.<\/li>\n<\/ul>\n<h3>Tips for success<\/h3>\n<ul>\n<li>Use personalization fields (e.g., name, location) to make emails more engaging.<\/li>\n<li>A\/B test different subject lines or CTAs to see what works best.<\/li>\n<li>Always review your email for typos or formatting issues before sending.<\/li>\n<\/ul>\n<p>With your first email sent, you\u2019ve successfully completed the migration to Xendy! In the final section, we\u2019ll recap key points and provide additional resources to help you explore more of Xendy\u2019s features.<\/p>\n<h2 id=\"knowledge-base-your-migration-companion\">Knowledge base: your migration companion<\/h2>\n<p>Switching platforms doesn\u2019t have to be complicated, and Xendy\u2019s <strong>knowledge base<\/strong> is here to guide you every step of the way. Whether you need help exporting contacts, setting up automations, or verifying your domain, the Knowledge Base provides comprehensive resources to ensure a smooth transition.<\/p>\n<h4><strong>What you\u2019ll find in the knowledge base:<\/strong><\/h4>\n<ul>\n<li><strong>Step-by-step guides:<\/strong> detailed instructions for tasks like importing contacts, creating campaigns, and integrating webshops.<\/li>\n<li><strong>Best practices:<\/strong> tips on optimizing email campaigns and improving deliverability.<\/li>\n<li><strong>Troubleshooting help:<\/strong> solutions to common challenges during setup or migration.<\/li>\n<li><strong>Video tutorials:<\/strong> visual guides to help you quickly master Xendy\u2019s features.<\/li>\n<\/ul>\n<h4><strong>How to access the knowledge base:<\/strong><\/h4>\n<ul>\n<li>Visit the <strong>H<\/strong><strong>elp center<\/strong> from your Xendy dashboard.<\/li>\n<li>Use the search bar to find specific topics or browse categories for inspiration and guidance.<\/li>\n<\/ul>\n<p>For further assistance, Xendy\u2019s support team is available via email or live chat to answer your questions. With these resources, transitioning to Xendy has never been easier.<\/p>\n<h2 id=\"frequently-asked-questions\">Frequently asked questions<\/h2>\n<div class=\"accordion\">\n\t<div id=\"accordion-1990154831\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1990154831-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-should-i-switch-from-mailblue-to-xendy?\" aria-expanded=\"false\" aria-controls=\"accordion-1990154831-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Why should I switch from Mailblue to Xendy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1990154831-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1990154831-label\" >\n\t\t\t\n<p>Xendy offers a cost-effective free plan with up to 1,000 contacts and unlimited emails (fair-use policy). It features an intuitive interface, advanced automation tools, and transparent pricing with no hidden costs.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1725577304\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1725577304-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-export-my-contacts-from-mailblue?\" aria-expanded=\"false\" aria-controls=\"accordion-1725577304-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I export my contacts from Mailblue?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1725577304-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1725577304-label\" >\n\t\t\t\n<ol>\n<li>Log in to your Mailblue account.<\/li>\n<li>Go to <strong>\u201cAudience\u201d<\/strong> and select the list you want to export.<\/li>\n<li>Click <strong>\u201cExport Audience\u201d<\/strong> to download the CSV file.<\/li>\n<li>Save the file to your computer for import into Xendy.<\/li>\n<\/ol>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2299276332\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2299276332-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-import-contacts-into-xendy?\" aria-expanded=\"false\" aria-controls=\"accordion-2299276332-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I import contacts into Xendy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2299276332-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2299276332-label\" >\n\t\t\t\n<ol>\n<li>Log in to Xendy and navigate to <strong>\u201cAll Contacts.\u201d<\/strong><\/li>\n<li>Click <strong>\u201cAdd Contacts\u201d<\/strong> and choose <strong>\u201cUpload a CSV or Excel File.\u201d<\/strong><\/li>\n<li>Drag and drop your file or select it from your computer.<\/li>\n<li>Map the fields and click <strong>\u201cImport Contacts.\u201d<\/strong><\/li>\n<\/ol>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4203508264\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4203508264-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-transfer-email-templates-from-mailblue-to-xendy?\" aria-expanded=\"false\" aria-controls=\"accordion-4203508264-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I transfer email templates from Mailblue to Xendy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4203508264-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4203508264-label\" >\n\t\t\t\n<p>Xendy doesn\u2019t support direct template transfers, but you can recreate your templates using the drag-and-drop editor or pre-designed templates in Xendy.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4060990851\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4060990851-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-verify-my-domain-in-xendy?\" aria-expanded=\"false\" aria-controls=\"accordion-4060990851-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do I need to verify my domain in Xendy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4060990851-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4060990851-label\" >\n\t\t\t\n<p>Yes, domain verification ensures your emails are sent from a trusted source, improving deliverability and reducing spam risks. Add the DNS records provided by Xendy to your domain\u2019s settings to verify.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3315246690\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3315246690-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-set-up-email-automations-in-xendy?\" aria-expanded=\"false\" aria-controls=\"accordion-3315246690-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How do I set up email automations in Xendy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3315246690-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3315246690-label\" >\n\t\t\t\n<ul>\n<li>Navigate to <strong>\u201cEmail Automations\u201d<\/strong> in the left-hand menu.<\/li>\n<li>Click <strong>\u201cNew Automation\u201d<\/strong> and define your target audience using segments.<\/li>\n<li>Add emails, delays, and steps to build your workflow.<\/li>\n<li>Activate the automation when ready.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3095813231\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3095813231-label\" class=\"accordion-title plain\" href=\"#accordion-item-will-switching-to-xendy-affect-my-existing-mailblue-campaigns?\" aria-expanded=\"false\" aria-controls=\"accordion-3095813231-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Will switching to Xendy affect my existing Mailblue campaigns?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3095813231-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3095813231-label\" >\n\t\t\t\n<p>No, exporting contacts and data from Mailblue does not affect your existing Mailblue campaigns. Your data remains intact in Mailblue.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-12367075\" class=\"accordion-item\">\n\t\t<a id=\"accordion-12367075-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-notify-my-audience-about-the-switch?\" aria-expanded=\"false\" aria-controls=\"accordion-12367075-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I notify my audience about the switch?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-12367075-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-12367075-label\" >\n\t\t\t\n<p>Send a personalized email to your subscribers via Xendy to inform them about the transition and reassure them of continued communication and improved services.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3645551493\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3645551493-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-integrate-xendy-with-my-webshop?\" aria-expanded=\"false\" aria-controls=\"accordion-3645551493-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I integrate Xendy with my webshop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3645551493-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3645551493-label\" >\n\t\t\t\n<p>Yes, Xendy integrates with platforms like WooCommerce, Shopify, Magento 2, and custom-built webshops. These integrations allow for seamless automation and contact syncing.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2119007987\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2119007987-label\" class=\"accordion-title plain\" href=\"#accordion-item-where-can-i-get-help-during-the-migration-process?\" aria-expanded=\"false\" aria-controls=\"accordion-2119007987-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Where can I get help during the migration process?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2119007987-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2119007987-label\" >\n\t\t\t\n<p>Xendy\u2019s Knowledge Base offers step-by-step guides for migration, and the support team is available via email or live chat for personalized assistance.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-71","post","type-post","status-publish","format-standard","hentry","category-onboarding"],"_links":{"self":[{"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/posts\/71","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/comments?post=71"}],"version-history":[{"count":15,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/posts\/71\/revisions"}],"predecessor-version":[{"id":1820,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/posts\/71\/revisions\/1820"}],"wp:attachment":[{"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/media?parent=71"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/categories?post=71"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.xendy.me\/en\/wp-json\/wp\/v2\/tags?post=71"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}